Craig Mader Insurance Agency Staff

Craig Mader and Charlie Peedin - Mader Insurance Agency

Craig Mader and Charlie Peedin - Partners at the Craig Mader Insurance Agency

 

Craig S. Mader

Craig S, MaderI've been privileged to represent Erie Insurance Group since 1984. The history of the Craig S. Mader Insurance Agency, Inc. began when I incorporated the business in January 1989. The growth of our agency can be attributed to the competitive product line offered by Erie Insurance in both personal lines and commercial lines of insurance. I am continually impressed by Erie's fairness regarding claims, billing issues, and their accessibility. The products we can offer our customers are priced to be the competition among insurance carriers in Maryland, Virginia and West Virginia. Our current marketing plan includes focusing on our local communities of Crofton, Bowie and Mitchellville, MD. In Maryland, our customer base includes people from Anne Arundel, Prince Georges, Charles, Calvert, Howard, Queen Anne's, Baltimore, Montgomery, Carroll, and Harford counties. We also represent Frederick Mutual Insurance Company; The Hartford, Progressive, Injured Workers Insurance Fund and Maryland Automobile Insurance Fund. Our agency is affiliated with IIA&B (Independent Insurance Agents and Brokers) and ABC (Associated Builders & Contractors) - Chesapeake Chapter.

Personally, I have been in the insurance business since January, 1984. My prior career was with Wonder Bread/Hostess Cakes as a Personnel Manager and Labor Relations Manager. I am a 1977 graduate of Oral Roberts University in Tulsa, Oklahoma, having been recruited there as a baseball player. While in college, I met my wife, Michele, of Bowie, Maryland. When I decided to enter the insurance agency business, I was mentored by an Erie Sales Manager, Howard Miller, who did more for me than I ever realized.

I also attribute our growth and retention of customers to a staff of high-caliber, honest and talented people. They are conscientious when it comes to satisfying the needs of our customers. They most certainly have helped grow the customer base from about 800 in 1989 to over 4,200 in 2007. I'm proud that six of our professionals have college degrees.

Finally, we are privileged to represent our customers. We're confident that we have matched our customers' needs with the proper carrier and levels of coverage. We are committed to serving and responding to all of their questions and demands to the best of our ability. We strive to comply with Erie's Founding Principle and make it our own - "To Provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost." (H.O. Hirt, Founder, Erie Insurance).

Email Craig at This email address is being protected from spambots. You need JavaScript enabled to view it.


Charlie Peedin CIC, LUTCF

Charlie PeedinCharlie has been in the insurance business since 1982. After a four year tour in the U.S. Marines, he started his insurance career in Virginia as a Property & Casualty Agent. In 1984, he moved to Maryland and became a licensed agent for a large independent insurance agency which represented several major insurance carriers. He specialized in a Ryland Homes Program, providing the personal insurance needs for the hundreds of families who participated. 

In 1987, he was proud to have the opportunity to become affiliated with an agency who represented the Erie Insurance Group. After a short period of time, he knew that the Erie Insurance Group was an organization that was committed to providing the best products and service for my clients. 

In 1993, he joined the Craig Mader Insurance Agency. His position as Vice-President and head of the Personal Lines Department enables him to provide quality service and competitive products for all his clientele. In 2003, he obtained his Certified Insurance Counselor (CIC) designation. If you are in need of a quote for Auto, Home, PCL or Life, please feel free to contact him.

Email Charlie at This email address is being protected from spambots. You need JavaScript enabled to view it.

 


Angie Heffner, CISR

cm-2007-angieAngie Heffner graduated from the University of Maryland, in 1986, with a Bachelor of Arts degree. Majoring in Economics, she wanted to go into the field of Banking. Since then she has had the opportunity to work in many different "banking related" fields. Some of her hats have included Operations Analyst, Loan Processor, Loan Officer, and Account Executive within the credit reporting industry.

She is now in the Insurance business. She obtained her insurance certification, and has been with the Craig S. Mader Insurance Agency since March 1997. Upon obtaining her license she primarily provided customer service for personal lines - which included: Auto, Home, Boat and PCL policies. In September 2006 she was promoted to Office Manager and started servicing Commercial Lines.  She handles the Flood policies for the Agency as well.  She is also a Notary Public. In October 2005, she received her designation as a Certified Insurance Service Representative (CISR).

Please feel free to give her a call if you have any questions with regard to one of your policies, or if you require documentation to be notarized. 

Email Angie at This email address is being protected from spambots. You need JavaScript enabled to view it.


Cari Pinnix

Cari 180w

Cari began her career as an Insurance Agent in 2008.  She began working for an independent Nationwide agency and obtained her P&C and her Life Insurance License.  In August 2010 , she joined the Craig Mader Insurance Agency.  Her position as a licensed customer service representative enables her to provide quality service and competitive products for her clients.  She consistently pursues contacting clients to discuss all active policies and review all coverage.

Email Cari at This email address is being protected from spambots. You need JavaScript enabled to view it.


Melinda Schram

Melinda SchramMelinda graduated from Penn State University in 2008 with a Bachelor of Arts degree in Business Management. She joined the Craig Mader Insurance Agency in April 2012 where she obtained her P&C license. Prior to joining the Mader Agency she was a Management Trainee for a local company and also worked within the healthcare industry as a medical billing technician. In 2013 Melinda also became licensed in Life Insurance. She specializes in personal lines insurance. Her full time position as a customer service representative enables her to provide assistance to clients regarding their insurance needs.

Email Melinda at This email address is being protected from spambots. You need JavaScript enabled to view it.


Brittany Maier

Brittany MaierBrittany graduated from Towson University in 2011 with her bachelor’s degree in Psychology.  Brittany grew up in Long Island, NY and moved to Maryland in 2009 to attend Towson University. She worked in retail sales all throughout college and once she graduated she started working for Apartment Services as a sales and service representative. After many years of sales and customer service experience Brittany decided to get in to the insurance business. In 2013 she started working for AIC as a customer service representative where she learned the insurance industry. In 2014 she started working for Allstate where she obtained her P&C license. On November 10, 2014 she joined the Craig Mader Insurance Agency as a full time customer service representative in personal lines where she enjoys providing exceptional service as well as competitive rates to all her clients.

Email Brittany at This email address is being protected from spambots. You need JavaScript enabled to view it.


 Marian Berry

 mader-marian-berryMarian is the Administrative Assistant, and the friendly voice that answers the phone for the Craig Mader Insurance Agency and has been with the agency since 2008. Marian previously has worked as an administrative assistant for numerous companies to include Cohen, Milstein, Hausfeld & Toll Law Firm & IUE-CWA Union in Washington, DC as well as few other local businesses. She is also the previous owner of Maryland Pool and Patio Supply and Maid Marian Domestic Services, both were located in Bowie, MD. She was also involved with Visiting Angels prior to coming on board with the Mader Agency. Marian is a native of Washington, DC and in her spare time enjoys spending time with her family to include her grandchildren and great grand children, studying the Bible, visiting with friends and traveling.

Email Marian at This email address is being protected from spambots. You need JavaScript enabled to view it.

 


 

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Office Location:
1388 Defense Highway
Gambrills, MD 21054

Mailing Address:
P.O. Box 4117
Crofton, MD 21114

Phone Numbers:
(888) 712-1403
(410) 721-2725
(301) 261-0477
(301) 261-3468 Fax

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Friday
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Evenings By Appointment

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